Support Options

Main Page > Already Own > Support Options

• Register Your Software -
Register your software to receive notification of updates.


• Frequently Asked Questions --
We put together a list of questions that we get asked the most often, along with our answers. Chances are, the answer to your question could be here!


• Forum --
Our forum is a message board where anyone can post about a number of topics. Browse through the topics to find answers to your questions, or even post answers yourself! The forum is open for answers both by users of Family History CD and by us here at The Jefferson Project. This is a great way to share ideas with other customers and to receive answers to your questions.


• E-mail --
You may e-mail us at any time with questions about Family History CD. Although it's rare that a question doesn't get answered within 12 hours, please allow a day or two.


• Having problems with downloading, installation, or other software problems? Click here.